The Frequently Asked Questions will give you all the answers to the questions asked by guests at Insiders by Milipol.
- In which hotel will I stay? When will I know the name of the hotel where I will be staying?
- How many hotel nights are included in my participation?
- I come with other company members, will we be staying in the same hotel?
- I am invited by a partner: will we stay in the same hotel?
In which hotel will I stay? When will I know the name of the hotel where I will be staying? Fermer
You will receive all these information by email 48 to 72 hours before the day of the event.
How many hotel nights are included in my participation? Fermer
Your invitation includes your accommodation for the night from 1 to 2 July 2020 (breakfast included).
I come with other company members, will we be staying in the same hotel? Fermer
Our team does their utmost to ensure that members of the same company are in the same hotel, but we can not guarantee it.
I am invited by a partner: will we stay in the same hotel? Fermer
If you are invited by an Insiders by Milipol partner, you will stay in the same hotel as this one.
- Do I have to buy my plane and / or train tickets?
- Do you offer a preferential rate on airline / train tickets?
- How to apply for reimbursement of my airline tickets?
- What is the amount of my refund?
- How to come to Bordeaux / to the Hangar 14 ?
- Do I have a shuttle between my hotel and the Hangar 14 ?
Do I have to buy my plane and / or train tickets? Fermer
Yes, the initial costs of transport (air and / or rail) are your responsibility. In post event, within one month, refund of air and / or rail transportation costs will be effective up to 235 € TTC A / R per person and this, subject to the actual presence of the guest to the event and its duly completed refund application. More information on the refund procedure available on our public website.
Do you offer a preferential rate on airline / train tickets? Fermer
You can benefit from a preferential rate for booking your plane ticket with our partner Air France. Please note that we do not offer preferential rates for train bookings.
How to apply for reimbursement of my airline tickets? Fermer
Go to your personal area after the event. After completing the satisfaction survey you will be able to access the refund request form and send us the invoices of transport costs (specifying the amounts excl. and incl. VAT) and your proof of payment (proof of payment, boarding card and RIB).
What is the amount of my refund? Fermer
Refund of transportation costs (plane and / or train) will be made by transfer, up to a maximum of 235 euros per person and subject to having met all the conditions of participation.
How to come to Bordeaux / to the Hangar 14 ? Fermer
All information you may need to come to Bordeaux and the trip to the Hangar 14 are available on the event website, Useful info section.
Do I have a shuttle between my hotel and the Hangar 14 ? Fermer
Shuttles will be available from / to the Hangar 14. They will make a stop at each partner hotel. Timetables will be published on the website, Useful info section, and in your personal area.
I wish to arrive before and / or leave after the dates of the event, is it possible? Fermer
You can arrive and / or leave before or after the dates of the event. Outside of these dates, the accommodation and catering costs will be at your expense.
As a reminder, your support by the organization includes one night of hotel on 1st July 2020.
If you wish to benefit from additional nights (at your expense), please contact the visitor team.
4. One-to-One meeting
- How to schedule a meeting with a partner?
- I received a request for an off-platform meeting, what should I do?
- Can I arrange a meeting with one of my colleagues?
- How many meetings should I make?
- I made several meeting requests but I did not have any answer, what should I do?
- Can I arrange meetings on site?
How to schedule a meeting with a partner? Fermer
Go to your personal space from the 1st November to accept and / or decline the requests received. You will be also able to make requests and solicit the partners of your choice.
I received a request for an off-platform meeting, what should I do? Fermer
Requests made outside your personal area do not comply with the Insiders by Milipol rules and the general conditions of participation. Meetings must be strictly taken via your Insiders by Milipol personal area.
We ask you to refuse this appointment by inviting the partner to make his request via the dedicated platform.
Can I arrange a meeting with one of my colleagues? Fermer
Yes meetings may be organised before or during the event with colleagues. Just invite the person from the dashboard of your personal area in the module "My One-to-One meetings".
How many meetings should I make? Fermer
You must honor a minimum of 5 meetings, in accordance with the general conditions of the event and the rules of participation.
I made several meeting requests but I did not have any answer, what should I do? Fermer
The response time is proportional to the requests received by the partners. The team will contact the partners again so that you can get an answer as soon as possible.
The partner must go through the "accept / decline requests" process just like you did, and that may take time.
Please note that your calendar can be updated until the opening of Insiders by Milipol.
Can I arrange meetings on site? Fermer
Meetings can be organized before or during the event directly from your personal area in the "My One-to-One meetings" section.
5. Personal area
How to connect to my personal area? Fermer
Your personal area will be accessible from November.
I lost my access codes to my personal area, what can I do? Fermer
In your personal area, click on "Forgot your password" in the login box and follow the instructions.
6. Workshops / Plenary
How can I get the workshop / plenary presentations? Fermer
Find all the information on the plenaries in the "Programme" section.
Do I have to register to attend a plenary? Fermer
No, access to the plenary sessions is free upon presentation of your badge to hostesses at the entrance of the rooms.
When will I receive my event access badge? Fermer
Your badge will be given to you as soon as you arrive at the reception by the hostesses.
Do I have to keep my badge throughout the event? Fermer
Yes, the badge is essential for access to the event: workshops, plenary conferences, networking cocktail, lunches. Your badge is your business card, it can identify you and facilitate networking exchanges.
How are organised the lunches? Fermer
Lunches will be organized in the form of a sit-down meal.
I have dietary restrictions, who should I contact? Fermer
Please communicate your dietary restrictions to the following address: email@example.com
- What are the main steps of your participation?
- How to connect to the WIFI during the event?
- Is a concierge service available on site?
- Am I invited to the networking cocktail?
- Is there a dress code to follow during the event?
- How can I access the photos of the event?
What are the main steps of your participation? Fermer
- You receive an invitation email with your access codes to your personal area
- You confirm your participation and fill in your profile
- You look at workshops and conferences, and schedule your One-to-One meetings.
How to connect to the WIFI during the event? Fermer
A WIFI connection will be available at the Hangar 14, as well as in your hotel.
Is a concierge service available on site? Fermer
A concierge will be at your disposal to answer your requests: practical information, taxi reservations, etc.
Am I invited to the networking cocktail? Fermer
Your invitation to Insiders by Milipol includes your invitation to the networking cocktail on the 1st July in the evening.
Is there a dress code to follow during the event? Fermer
Professional attire is recommended for the duration of the event.
How can I access the photos of the event? Fermer
Photos will be available after the event on your personal area and on social networks, including the official accounts of Insiders by Milipol.